Course

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Professional Certification

Technical Support Executive - Skill Assessment

IT Support & Technical Services

Questions

50

Duration

75 Mins

Passing

75%

Format

MCQ

Exam Fee
₹ 49.00
Digital Certificate Included

Important Details

Strict Time Limit

You have exactly 75 minutes. Once started, the timer cannot be paused.

Passing Threshold

You must score 75% or higher to prove your skills and receive your certificate.

Retakes & Improvements

If you fail, or want to aim for a higher score, you can purchase a new exam session for ₹99.

Physical Print Delivery

Your digital certificate is included. If you want a professionally printed copy mailed to your door, it costs ₹399.

Detailed Report

Want to see which exact questions you missed? An optional detailed performance analysis is available after the exam for ₹29.

No Refunds

By paying, you provision secure server resources immediately. Payments are strictly non-refundable.

Who is this for?

Technical Support Fundamentals, Troubleshooting Methodology, Hardware Troubleshooting, Computer Components, CPU, RAM, Storage Devices, Operating Systems, Windows, Linux Basics, Software Troubleshooting, Application Errors, Browser Troubleshooting, Internet Connectivity, Networking Fundamentals, TCP/IP, IP Addressing, DNS, DHCP, Routers, Switches, Wi-Fi Troubleshooting, LAN, VPN Basics, Email Troubleshooting, Outlook Basics, Printer Troubleshooting, Peripheral Devices, User Accounts, Password Issues, Access Management, Remote Desktop Support, Remote Troubleshooting, Help Desk Operations, Ticket Management, Incident Management, Service Requests, Ticket Prioritization, SLA, Escalation Management, Knowledge Base, Documentation, Root Cause Analysis, Problem Solving, Customer Communication, Customer Handling, IT Security Awareness, Malware Awareness, Phishing Awareness, Data Protection, Backup Basics, System Updates, Software Installation, IT Service Management Basics

What you'll be tested on

Technical Support Fundamentals
Troubleshooting Methodology
Hardware Troubleshooting
Computer Components
CPU
RAM
Storage Devices
Operating Systems
Windows
Linux Basics
Software Troubleshooting
Application Errors
Browser Troubleshooting
Internet Connectivity
Networking Fundamentals
TCP/IP
IP Addressing
DNS
DHCP
Routers
Switches
Wi-Fi Troubleshooting
LAN
VPN Basics
Email Troubleshooting
Outlook Basics
Printer Troubleshooting
Peripheral Devices
User Accounts
Password Issues
Access Management
Remote Desktop Support
Remote Troubleshooting
Help Desk Operations
Ticket Management
Incident Management
Service Requests
Ticket Prioritization
SLA
Escalation Management
Knowledge Base
Documentation
Root Cause Analysis
Problem Solving
Customer Communication
Customer Handling
IT Security Awareness
Malware Awareness
Phishing Awareness
Data Protection
Backup Basics
System Updates
Software Installation
IT Service Management Basics

Certificate Preview

Pass the test to receive a high-resolution, globally verifiable digital certificate.

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Professional Credential

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