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Professional Certification

Sales & Client Relationship Executive - Skill Assessment

Assess your practical knowledge of sales and client relationship management, including lead generation, customer acquisition, requirement gathering, sales communication, product presentation, negotiation, follow-ups, account management, customer retention, complaint handling, and CRM usage. This assessment is designed to test the practical skills required to acquire new clients, build strong professional relationships, manage customer expectations, support successful business interactions, and contribute to long-term revenue growth.

Questions

50

Duration

60 Mins

Passing

75%

Format

MCQ

Exam Fee
₹ 49.00
Digital Certificate Included

Important Details

Strict Time Limit

You have exactly 60 minutes. Once started, the timer cannot be paused.

Passing Threshold

You must score 75% or higher to prove your skills and receive your certificate.

Retakes & Improvements

If you fail, or want to aim for a higher score, you can purchase a new exam session for ₹99.

Physical Print Delivery

Your digital certificate is included. If you want a professionally printed copy mailed to your door, it costs ₹399.

Detailed Report

Want to see which exact questions you missed? An optional detailed performance analysis is available after the exam for ₹29.

No Refunds

By paying, you provision secure server resources immediately. Payments are strictly non-refundable.

Who is this for?

Basic knowledge of sales, customer service, business communication, and relationship management is recommended. Candidates should be comfortable communicating with clients, understanding requirements, presenting products or services, handling objections, and managing follow-ups. Previous sales, client servicing, or account management experience is beneficial but not mandatory.

What you'll be tested on

Sales Fundamentals
Client Relationship Management
Customer Relationship Management
Lead Generation
Lead Prospecting
Lead Qualification
Customer Acquisition
Client Acquisition
B2B Sales
B2C Sales
Inbound Leads
Outbound Sales
Cold Calling
Email Outreach
Lead Nurturing
Discovery Calls
Client Meetings
Requirement Gathering
Customer Needs Analysis
Pain Point Identification
Consultative Selling
Solution Selling
Product Knowledge
Service Knowledge
Product Demonstration
Sales Presentation
Value Proposition
USP
Sales Pitch
Proposal Preparation
Quotation
Negotiation
Objection Handling
Price Negotiation
Competitor Objections
Closing Techniques
Follow Up
Client Follow Up
Account Management
Customer Onboarding
Customer Retention
Customer Satisfaction
Customer Experience
Customer Feedback
Complaint Handling
Issue Escalation
Expectation Management
Relationship Building
Rapport Building
Active Listening
Communication Skills
Professional Communication
Email Communication
Upselling
Cross Selling
Renewal
Repeat Business
Sales Pipeline
CRM
CRM Data Management
Sales Targets
Revenue Targets
Conversion Rate
Sales KPIs
Pipeline Management
Sales Reporting
Customer Lifetime Value
Churn
Retention Rate
Time Management
Conflict Resolution
Sales Ethics

Certificate Preview

Pass the test to receive a high-resolution, globally verifiable digital certificate.

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Professional Credential

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